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Delivery & Returns

UK Delivery Options

Shipping within the UK via Royal Mail Standard Parcels costs from £2.95 unless otherwise stated. This service usually takes 1-3 working days delivery from dispatch. However if in the unlikely event your item is not delivered within this timescale the item is not considered lost by Royal Mail until 15 working days has elapsed. Deliveries CANNOT be left in porches or with neighbors. Items over 2kg will be shipped via our selected courier 

 

International Delivery (Delivery within the EU)

Shipping within the EU is normally £2.95 unless otherwise stated. All orders will be shipped within 3 days  of the order been placed but can take approximately up to 4 to 10 working days to arrive depending on your country and local customs.  We use Royal Mail International via Airmail.

 

Delivery outside the EU (including USA, Canada & Australia)

Shipping outside the EU is normally £4.99 unless otherwise stated. All orders will be shipped within 3 days of the order being placed but can take approximately up to 7 to 14 working days to arrive depending on your country and your local customs. We use Royal Mail International via Airmail for our International orders.

 

Returns

Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Hawthornhealth.com, for a full refund within 14 days. The returned items must be sealed and unused and still have all packaging intact. Return postage costs in this case are the buyers responsibility.

 

Returns Address:

HAWTHORN HEALTH

UNIT 24, BLOCK A

WIN BUSINESS PARK

CANAL QUAY

NEWRY

CO.DOWN

BT35 6PH

 

For further information please email us at info@hawthornhealth.com